Over 40 years of solving your sewer & drain problems
We are a third-generation, family-owned and operated sewer, septic, and plumbing service — trusted by homeowners across the region since 1971.
ABOUT US
At Suburban Sewer & Septic, we understand a thing or two about pipes, plumbing, and peace of mind. For more than four decades, our family business has served the Fox Valley area (and surrounding communities), offering reliable, honest, and expert sewer, septic, and drain-cleaning solutions you can count on.
Our history speaks for itself:
Founded in 1971 by our patriarch, the company has passed through generations, preserving a legacy of craftsmanship, trust, and community commitment.
Today, under the leadership of Randy Dotson (Owner & President) and Kyle Dotson (Service Technician), Suburban Sewer carries forward that legacy — combining time-tested expertise with modern techniques.
We believe in doing the job right the first time, treating every home with respect and ensuring clients understand exactly what’s going on and what needs to be done.
OUR SERVICES
We tackle every sewer and septic challenge with the professionalism, expertise, and warmth that have ensured our customers' satisfaction for decades. Whether you're dealing with a small blockage or a significant sewer or septic issue, we provide a comprehensive array of services to meet all your requirements. Our services include:
DRAIN CLEANING
From sinks to basement drains, we clear clogs fast to keep waste flowing.
HYDRO JETTING
High-pressure cleaning to flush out grease, buildup, roots, or stubborn blockages.
SEWER REPAIR
From repairing cracked pipes to full line replacement, we restore your sewer system’s integrity.
WATER SERVICES
Septic tank maintenance, water-line repair or replacement, and other water related services.
Additional Services
Tailored septic or sewer maintenance, inspections, emergency service, and other plumbing support depending on your property’s needs.
Why Choose Us
Experience
As a family-owned and operated company, we bring decades of hands-on knowledge, and treat every home like our own.
Trusted Local Service
We’ve served the Fox Valley and surrounding communities for over 40 years — we know the area, the soil, and the local plumbing challenges.
Transparency
We provide clear explanations, honest estimates, and thorough work. Our customers frequently commend us for being prompt, knowledgeable, and considerate of their homes.
Wide Range of Solutions
Whether it’s routine maintenance or emergency repair, we offer comprehensive services so you don’t need to call multiple providers.
What Our Clients Say
These testimonials highlight our commitment to reliability, quality, and customer satisfaction.
“They were quick to respond to the request. Got the work done right away. I would recommend them for plugged sewer lines with roots or broken tiles.”
Char W.
Aurora, IL
“Very, very pleased with the service provided! They were prompt, very knowledgeable, diagnosed the problem quickly and provided me with a thorough explanation of the problem and proposed solution. They performed the work expertly and were considerate of my home. I highly recommend them!”
Randy R.
Saint Charles, IL
“Cleared a clogged drain pipe in basement foundation. Did a great job at a reasonable price. I highly recommend them.”
Ken C.
Elgin, IL
Service Areas & Contact
We proudly serve the Northwest Suburbs and surrounding areas from our bases at:
17201 Jefferson St. Unit C, Union, IL 60180
426 Sandhurst Rd, South Elgin, IL 60177
Available 24 hours a day — because sewer problems don’t always wait for convenient hours.
Phone: 847-697-0181
Whether you’re dealing with a blocked drain, a failing septic system, or a sewer line in need of repair or replacement — give us a call. With Suburban Sewer & Septic, help is always just a phone call away.
Why Choose Us
There’s a world to discover with our great features.
Generations of Experience & Family Values
As a family-owned and operated company, we bring decades of hands-on knowledge, and treat every home like our own.
Trusted Local Service
We’ve served the Fox Valley and surrounding communities for over 40 years — we know the area, the soil, and the local plumbing challenges.
Professionalism & Transparency
We provide clear explanations, honest estimates, and thorough work. Our customers frequently commend us for being prompt, knowledgeable, and considerate of their homes.
Wide Range of Solutions
Whether it’s routine maintenance or emergency repair, we offer comprehensive services so you don’t need to call multiple providers.
Frequently Asked Questions
What kinds of sewer or septic problems can you handle?
From simple drain clogs to full sewer line replacement, hydro-jetting, septic maintenance, water-service repair, and more — we handle it all.
Are you a local, family-owned business?
Yes. We’re third-generation, family-owned and operated, with deep roots in our community and decades of experience.
Do you offer emergency services?
Yes. We’re available 24/7. Just call our phone number and we’ll respond as soon as possible.
Will you explain what’s wrong and what needs to be done before you begin work?
Absolutely. We believe in transparency: you’ll get a full explanation of the issue, the recommended solution, and an honest estimate before we begin.
How do I know if I need sewer repairs or just a drain cleaning?
If you’re experiencing recurring clogs, slow drainage across multiple fixtures, foul odors, yard seepage, or sewage backups — those are signs of deeper sewer or septic issues. A thorough inspection will help determine whether a simple cleaning will suffice or a full repair is needed.
Affiliates and Accreditation
Contact us
We’d love to hear from you. Call us now at 555-555-5555 or send a message using the form below we’ll get back to you as soon as we can.
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